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Bookshop FAQs

The Bookshop FAQs should answer any questions you might have, for any other queries please visit the site FAQs page.
For further help with the Bookshop, please email sales@geolsoc.org.uk.



 I have forgotten my username and/or my password

For a reminder of your login details, please use the 'Forgotten username' or 'Forgotten password' links on the login page.


 How do I change my username and/or password?

Once logged in, you can update any user information via the 'Edit user details' link in the My GSL area.


 How do I purchase items from the Bookshop using Fellow and/or other member discounts?

Fellows of the Geological Society - please login using your Society pre-registered username and password to view and purchase at the Fellows price. See the main FAQs page for help with forgotten login details.

AAPG, SEPM, IAVCEI, Geological Society of America, Geologists' Association or Micropalaeontological Society members -
  • Please register by clicking on 'Login' and then 'Other Users: please register here'. (If you are already registered go to step 2).
  • When registration is complete please login and click on 'Bookshop Users Area' and then 'Update'.
  • Use the Ctrl button on your keyboard to select or de-select the relevant member type(s) and then click 'Save'.
  • You will then be able to view and purchase at the relevant member rate when applicable.
AAPG, SEPM, IAVCEI, Geological Society of America, PESGB, Yorkshire Geological Society, EFG, Edinburgh Geological Society, Geological Society of Glasgow and Micropalaeontological Society members receive up to 40% discount on selected Society titles (listed as the Other Societies' price). GA members receive discounts on the GA Guides only.

PESGB, Yorkshire Geological Society, EFG, Edinburgh Geological Society and Geological Society of Glasgow members should use the general order form on the catalogues page as the discounted price is not currently available via the online bookshop. The EFG is the European Federation of Geologists, please see their website for a list of member organisations.

Mineralogical Society of America and Mineralogical Society of Great Britain & Ireland members receive discounts on the Rock-Forming Minerals series only - please contact the sales department for an order form.
  • AAPG members receive the Other Societies' price on AAPG titles.
  • SEPM members receive the Other Societies' price on SEPM titles.
  • GSA members receive the Fellows price on GSA titles.
  • Micropalaeontological Society members receive the Other Societies' price on TMS titles.
  • IAVCEI members receive the Other Societies' price on IAVCEI titles.
Corporate Affiliate members receive 20% off the list price of books in the Society Special Publications series. To receive this discount please follow the instructions below:
  • Register on the site (select 'Other Users: please register here' on the login page). Complete your details and provide your own username and password. (If you are already registered go to step 2).
  • Login using your username and password.
  • You will then see four tabs, click on the 'Corporate Affiliates Area' tab. Then click 'Edit my Corporate Affiliate status'.
  • Select your company from the list of affiliates, enter your 'pass code' and then click 'Save'. If you do not have your passcode please contact the conference office.


 Which payment methods are accepted on the online bookshop?

We accept Visa, Visa Delta, MasterCard or AmEx online. Cards are debited as soon as the order is placed. Payments are debited in GBP (pounds sterling) and converted to local currency by the card company/bank.  A confirmation email will be sent as soon as the order is complete.

Please note: No further items can be added to the order and the delivery method cannot be changed after checkout has been completed.


 What is the delivery charge for my order?

For GSL, TMS and IAVCEI titles and GA guides: 
  • UK: +5% of order total (minimum £4.50),
  • Europe: +15% of order total (minimum £9.00),
  • Rest of World: +15% (minimum £13.50).
For all other titles (AAPG, GSA, or SEPM publications): 
  • UK: +15% of order total (minimum £4.50),
  • Europe: +20% of order total (minimum £9.00),
  • Rest of World: +20% (minimum £13.50) - or order direct from the publisher.
Standard overseas postage is by surface mail. Airparcel or DHL delivery rates are available at checkout step 2.


 I have not received a confirmation email, what does this mean?

First, please check your spam/junk mail folder in case the message has been diverted. Then login and check that your email address is correct in your Personal Details. Also please scroll down to view your Order History - if the order is listed as Unfulfilled this means your order has been received. The status will change to Fulfilled once the order has been dispatched.
If it is not listed this could mean that the order has not completed successfully. Please call the sales office on +44 (0)1225 445046 or email sales@geolsoc.org.uk with the order details to clarify. The sales office is open 9.30am to 5pm, Monday to Friday.


 I have tried to make an order but the system will not accept my payment details, what should I do?

We do not accept Maestro online and we no longer accept Diners Club.

If your payment is by Visa, MasterCard or AmEx please check that all the card details on the payment screen are correct. Cards can be refused authorisation for several reasons - insufficient funds, a block on foreign or charity transactions or recent suspicious activity on the account. Please contact the card issuer to check if there is a problem.

We can try to process the card payment manually - please use the Fax/Post option at checkout step 3.


 Can I pay with Maestro?

We accept UK Maestro cards for offline payments via the Fax/Post option at checkout step 3.


How do I use the Fax/Post option?

Go through to checkout step 3, scroll to the bottom of the page and click the ‘Pay by Fax/Post’ button. When you have checked the order summary shown, click ‘Print order’. You should then complete your payment details and fax the order to the sales department on +44 (0)1225 442836 or scan and email it to sales@geolsoc.org.uk. Please include a contact telephone number when airparcel or DHL delivery has been selected.
Please note that orders placed using the Post/Fax option are not listed in your order history.
Fax/Post orders for Sale titles must include payment details - the formal invoice request option is not available.

If you wish to pay by cheque please post the printed order and a GBP cheque (or a US$ check using the current exchange rate) made payable to “Geological Society” to:

Geological Society Publishing House
Unit 7 Brassmill Enterprise Centre
Brassmill Lane, BATH, BA1 3JN
United Kingdom


 Do I have to pay VAT (Value Added Tax)?

VAT is not charged on books. The current UK rate of VAT (20%) will be added automatically on DVD, Video, CD-Rom and rolled maps and charts for delivery within the UK. VAT is also applicable on these items for delivery within the European Union unless a company or institution VAT number is provided when you register or at checkout step 1. VAT is not charged for delivery to countries outside of the EU. Once your delivery address is confirmed at checkout the appropriate VAT will be charged.

The Society VAT number is GB 877 0147 09.


 How soon will my order be processed and dispatched?

Orders are usually processed and dispatched within 5 working days. During busy periods please allow up to 10 working days for dispatch. Orders are dispatched in the order that they are received.

A notification email will be sent as soon as the order is dispatched from our warehouse.


 How will my order be delivered?

UK delivery is by Royal Mail or ParcelForce. (ParcelForce deliveries require a signature on delivery). We are happy to arrange delivery to your work address.
Delivery times: please allow 2 to 7 working days from receipt of the notification of dispatch email.

Overseas parcels are collected from us by Royal Mail and then go into your local mail service (unless Airparcel or DHL has been selected at checkout). At checkout step 2 use the postage method drop down to view the options and prices for your parcel.
Delivery times (from the date of the notification of dispatch email): Standard surface mail can take 2 to 8 weeks for delivery. Airparcel can take up to 10 working days and DHL up to 5 working days.
Delivery times can be affected by customs clearance. Customs fees or local taxes may be charged to the recipient before delivery can be made.

A receipt will be sent with your order – it will either be inside the parcel or in a “Documents Enclosed” envelope on the outside.

I am a Bookseller, how can I get my bookseller discount?

Booksellers should use the ‘Fax/Post’ option at checkout step 3 so that we can apply the discount to the order before taking payment. Trade discount is 10%. Normal postage rates apply.
Trade discount does not apply to: Sale titles, the Rock-Forming Minerals set, Mineralogical Society titles or Whittles publications.

If you pay online the full amount will be charged as payment is immediate (the difference will not be refunded).


How can I view Sale items?

Online sales are run throughout the year and items can be viewed during the sale on the Sale Publications page. Sale titles must be ordered online within the sale dates to obtain the reduced price. Sign up to our Bookshop newsletter to be kept informed of upcoming sales. Please read the Sale Terms & Conditions.


 Why is there no ‘Add to Basket’ option on the title I want to order?

Products with no ‘Add to Basket’ button are unavailable for one of the following reasons which will be visible in the product listing:
  • Not Yet Published – The title will be available to buy as soon as we receive stocks into our warehouse. Please note that the Publication Date on the listing is an estimate.
  • Out of Stock – The title is on order from the publisher or reprinting. If you require an out of stock item please email sales@geolsoc.org.uk with the details and we will try to provide a date for availability.
  • Out of Print – The title is no longer available. We do not hold stocks of out of print titles - please try a second-hand bookseller for a print copy. For GSL titles you may be able to view content of the title electronically via the Lyell Collection.


 Who do I contact for help with event registration or payment of membership fees?

Tel: +44 (0)20 7434 9944.
Conference Department email: conferences@geolsoc.org.uk
Membership Department email: membership@geolsoc.org.uk