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FAQs

These FAQs should answer any questions you might have, but if you have any queries that aren't answered here, please use the Contact Us form.

For further help with the Lyell Collection, please visit the Lyell Collection FAQs page.  For all Bookshop queries, please visit the Bookshop FAQs page or email sales@geolsoc.org.uk. For queries relating to the Library, please visit the Library FAQs page or email library@geolsoc.org.uk. For Events/Conferences queries, please email conferences@geolsoc.org.uk.

 


Fellows/Members of the Geological Society

 


I have forgotten my username

For a reminder of your login details, please email membership@geolsoc.org.uk


I have forgotten my password

For a reminder of your login details, please email membership@geolsoc.org.uk


I have forgotten both my username and my password

For a reminder of your login details, please email membership@geolsoc.org.uk.


Requested a reminder of username and/or password but haven't received an email?

Your email provider may have classed the email we sent as spam or junk mail, please check your junk mail folder. If you add our sender’s domain to your safe list (‘@geolsoc.org.uk’) this will avoid this happening in the future. If you have still not received an email from us, please contact us.


How do I change my username and/or password, and other user information?

Once logged in, you can update any user information via the 'Edit personal details' link in the My GSL area.


How do I purchase items from the Bookshop using Fellow and/or other member discounts?

Fellows of the Geological Society - please login using your Society pre-registered username and password to view and purchase at the Fellows price.  See below for help with forgotten login details.

For other member discounts - please see the Bookshop FAQs page.

How can I subsbribe to the e-newsletter?
You can sign up online for the main Society newsletter and our Bookshop newsletter on the newsletters page. Signing up for one newsletter will not automatically sign you up to the other. To receive both newsletters you must sign up to both separately.


I would like to view the William Smith Map, do I need to arrange a viewing? 

The William Smith map can be viewed during office hours, 9:30am-5pm weekdays only. No appointment is necessary but please see the map page for full details.

Fellows of the Geological Society

I have forgotten my username

Please click on the ‘Forgot Username?’ link on the login page and enter your Fellow number. A reminder of your username will be sent to the email address associated with your Fellowship profile. If there is an underscore in the username, e.g. john_2477 - please enter an underscore (not a space or a dash).

If you no longer have access to the email address associated with your Fellowship profile or your registered email address, or you do not know your Fellow number, please contact us for further assistance.


I have forgotten my password

Please click on the ‘Forgot Password?’ link on the login page and enter your username. A password reset link will be sent to the email address associated with your username.

If you do not know your username, please visit the ‘Forgot Username?’ page and provide your Fellow number.


I have forgotten both my username and my password

Click on the ‘Forgot Username?’ link on the login page and enter your Fellow number. A reminder of your username will be sent to the email address associated with your Fellowship profile. You can then reset your password by clicking on the ‘Forgot Password?’ link on the login page and entering your username. A password reset link will be sent to the email address associated with your username.


I am a Fellow but I do not know my login details

Please follow the steps above for ‘I have forgotten both my username and my password’. If you do not know your Fellow number, please contact us for further assistance.



How do I notify you of a change to my Fellowship address?

Once logged in you can update your address by clicking 'Edit personal details' in the My GSL.    


I am trying to access CPD Reporting but I am seeing a message that this is only available to Fellows

Online CPD Reporting is only available to logged in Fellows. All Fellows are pre-registered on the site and should not re-register as your Fellowship status will not be recognised and you will not have access to Online CPD Reporting. Please email your name and Fellowship number to membership@geolsoc.org.uk to receive a reminder of your login details.


I have not received my copy of Geoscientist

If you have not received your monthly copy of Geoscientist, please email membership@geolsoc.org.uk.


I have not received a copy of the journal as part of my membership subscription

If you have not received a copy of your subscribed journal, please email membership@geolsoc.org.uk


How do I change my visibility in the Fellowship Directory?

Once logged in, you can update your visibility in the Fellowship Directory by clicking on 'update' under 'Current Fellowship Directory / CV status' in the Fellows Area. When you have selected your preference, click 'Save' for the changes to take effect.


How can I change the journal I receive as part of my membership?

If you would like to change the journal you are currently subscribed to, please login and click 'update subscriptions' in the Fellows Area. Alternatively, please email membership@geolsoc.org.uk